Associate Field Service Engineer - NH/Northern MA

Overview of the Position

Beckman Coulter Diagnostics, a Danaher subsidiary, is seeking an Associate Field Service Engineer to join their team. This role is crucial in the field of life sciences, diagnostics, and biotechnology, where your efforts will directly impact healthcare outcomes across various clinical settings. By leveraging your skills and innovation, you will contribute significantly to the advancement and efficiency of diagnostic laboratories.

Responsibilities and Duties

As an Associate Field Service Engineer, your primary responsibilities will involve:

• Installing and maintaining complex laboratory instruments to ensure optimal performance and reliability.
• Providing in-depth technical support in clinical and research laboratories.
• Carrying out preventive maintenance and delivering top-notch customer service, effectively addressing various technical challenges.
• Completing meticulous service documentation, ensuring compliance with company standards and maintaining accurate service logs and records.
• Utilizing advanced business systems, such as OBI, Sales Force, and SharePoint, for service call planning and reviewing team goals.
• Collaborating with other field service professionals by assisting in the training of newer engineers, fostering a culture of teamwork and shared knowledge.

Travelling will be a significant aspect of this role, as you will need to cover a designated territory across New England, primarily in Concord, NH. The position is remote but may require occasional visits to the office or client locations.

Required Skills and Qualifications

To be successful in this role, candidates must possess the following skills and qualifications:

• An Associate degree in a relevant field such as technical, biomedical, instrumentation, electrical engineering, or equivalent military experience.
• A minimum of 1 year of experience in diagnosing and repairing mechanical and electromechanical equipment or instrumentation.
• The ability to travel 100% within the assigned territory and manage independently scheduled service tasks while adhering to performance and compliance mandates.
• Strong communication skills to collaborate effectively with both internal and external stakeholders, addressing unique needs.

Physically, you must be able to lift up to 50 lbs unassisted and perform various tasks requiring flexibility and stamina, such as bending, stooping, and prolonged periods of standing.

Preferred Qualifications

While not mandatory, having prior field service experience in medical devices, biotech, or similar industries is a plus. Experience dealing with customers in high-pressure settings, like hospitals or laboratories, can also enhance your candidacy.

Salary and Benefits

The hourly pay range for this position is between $35.00 and $38.00, depending on experience. Moreover, the role is eligible for bonus/incentive pay, which can further enhance total compensation.

Danaher offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance.
• Paid time off for balance between work and personal life.
• 401(k) retirement savings plan with company matching.
• Opportunities for professional growth within the organization.

Remote Work: The company acknowledges the importance of flexible working arrangements. This position offers a remote work option, allowing you to work from home while fulfilling responsibilities to ensure high-quality service delivery.

Company Overview

Beckman Coulter Diagnostics has been a pioneering force in clinical diagnostics for over 90 years, with a commitment to enhancing the role of diagnostic laboratories in patient care. Their products are utilized in a wide array of settings, including hospitals, reference laboratories, and research facilities, with a daily impact on 1.2 billion patients worldwide.

Their culture emphasizes continuous improvement, belonging, and collaboration, harnessing the Danaher Business System to provide innovative solutions.

This job offer was originally published on himalayas.app