eCommerce Ops Specialist

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Job Title and Company Overview

The position is for an eCommerce Operations Specialist at ZenToes, a company focused on foot care products designed to enhance comfort and mobility. The company's aim is to ensure that their customers can maintain an active lifestyle free from foot-related discomfort. As the eCommerce Operations Specialist, you will play a vital role in managing the online presence of their products across various platforms.

Key Responsibilities

In this role, you will be responsible for various tasks aimed at ensuring the smooth operation of eCommerce channels. The job entails:

  • Managing account health across platforms like Amazon, Walmart, and Shopify to ensure compliance and optimize performance.

  • Resolving issues that may arise on Seller Central, including case resolution and responding to performance notifications.

  • Maintaining product listings by utilizing flat files and implementing variations effectively, polished to attract potential buyers.

  • Conducting regular audits to verify that all marketplace accounts remain in prime condition, ensuring that the business retains its competitive advantage.

  • Overseeing store page management to confirm brand consistency, which plays a crucial role in customer brand recognition and trust.

Working Environment

This is a full-time remote role ideally scheduled from 9 AM to 5 PM EST. However, ZenToes offers flexibility regarding working hours, which is advantageous for potential candidates who may require some accommodations in their schedules.

Required Skills and Qualifications

To be a successful candidate for this position, you should meet certain criteria. Key qualifications include:

  • Experience with Amazon Seller Central backend operations is essential for navigating platform-specific challenges effectively.

  • Strong knowledge of Amazon listing optimization methods and flat file management is a prerequisite.

  • Merchandising experience that can positively impact product visibility, leading to increased sales opportunities.

  • Expertise in resolving cases and managing performance notifications will be crucial to keep accounts functioning smoothly.

Beyond these core requirements, additional attributes beneficial for applicants include:

  • Familiarity with platforms such as Walmart and Shopify can provide an edge in versatility and understanding of eCommerce dynamics.



  • Knowledge of Brand Registry processes and protections that ensure the brand’s integrity on marketplaces.

  • Understanding metrics like click-through-rate (CTR) and conversion rate optimization is valuable in strategizing sales enhancements.

Personality Traits

Candidates should embody traits that reflect commitment and drive, such as being analytical, detail-oriented, and proactive in problem-solving. Strong communication skills and the ability to collaborate effectively with team members are vital in a remote setting. The ideal candidate should be quick in adapting to new challenges and possess the initiative to tackle tasks problematically.

Salary and Benefits

ZenToes is offering an attractive monthly salary range from $1800 to $2000 USD. This is a gross amount, meaning potential hires must handle their own tax obligations based on their country of residence. The company provides additional benefits, including:

  • 10 sick days and 20 paid days off, allowing for work-life balance.

Application Process

As part of the hiring process through JobRack, prospective candidates must:

  • Complete an application form.

  • Create and submit a short video introduction to present their personality and aspirations.

  • If shortlisted, undergo test tasks designed to assess relevant skills.

  • Attend video interviews to discuss qualifications and the role further.

Important Application Notes

ZenToes requires that all applications go through JobRack and does not permit direct contact with the employer. It is essential for applicants to read the job description thoroughly to ensure quality submission. Moreover, candidates applying for this position must be fully committed, as it is not suitable for those looking for side jobs, freelance opportunities, or part-time roles. ZenToes firmly advises that multiple full-time roles should not be pursued concurrently, as violations could lead to termination and bans on future applications.

Conclusion

This role at ZenToes offers an excellent opportunity for applicants looking to take on a vital position within a growing eCommerce business. With the right skills and commitment, candidates can join a team dedicated to enhancing customer experiences through innovative foot care solutions. If you're eager to utilize your expertise in a significant way and thrive in a remote work environment, this role could be the perfect fit for you.



This job offer was originally published on jooble.com

ZenToes

Remote

SEO

Full-time

January 18, 2025

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This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.