Executive Program Manager

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Introduction

Crisis Text Line is a nonprofit organization dedicated to providing free, 24/7, confidential mental health support via text messaging. Their mission centers around making sure every person in crisis feels heard, understood, and supported. This role is essential to help them achieve their goals through effective operations and strategic initiatives. The organization is on the lookout for a proactive and highly organized Executive Program Manager.

Role Summary

The Executive Program Manager will be a key member of the Executive Operations Team, known as ExecOps. This team plays a crucial role in facilitating collaboration across various functions within the organization and maximizing the efficiency of executive operations. The ideal candidate will be someone who can manage multiple priorities and who possesses both the critical thinking and interpersonal skills necessary to work directly with senior executives. Their responsibilities will include project and program management support, driving strategic priorities, and improving the time management efficiency of executive teams.

Key Responsibilities

Project Management Support: The Executive Program Manager will take charge of managing cross-functional projects and strategic initiatives. This involves ensuring that accountability, transparency, and alignment of goals are maintained across all teams involved.

Conference Engagement Management: This role also includes overseeing the full cycle of conference engagement management for executives, which comprises arranging travel, crafting itineraries, and cross-functional coordination, aimed at ensuring that each event aligns with organizational goals.

Communications: The individual in this role will develop draft presentations, slide decks, talking points, and briefing materials for both internal and external audiences, ensuring clear communication channels.

Systems & Infrastructure: Creating and maintaining process templates, dashboards, shared drives, and documentation in platforms like Asana and GSuite will be an essential part of this position. Streamlining operations using these tools will facilitate better cross-functional collaboration.

Relationship Management: Building positive and productive relationships across all levels of the organization will be crucial. This involves acting as a liaison between different stakeholders to maintain a seamless flow of information.

Internal Event Coordination: The candidate will plan, coordinate, and lead logistics for significant organizational events such as offsites and leadership meetings, ensuring they add value and meet the organization's objectives.

Executive Prioritization: Tracking and facilitating executive engagement with cross-functional deliverables will also be a critical part of the job. This means prioritizing timely executive review processes and securing necessary approvals.

Administrative Support: Strategic administrative support is another vital responsibility, involving the management of complex executive calendars and agendas across different time zones.

Qualifications

Minimum Qualifications

A successful candidate for this executive role will possess at least 5 years of experience supporting senior leaders, particularly C-suite executives. Proficiency in project management tools like Asana and collaboration platforms like Slack is necessary. They should also have a proven track record of providing executive-level support in fast-paced environments, combined with strong organizational and time management skills. Exceptional written and verbal communication skills are crucial for effectively communicating complex information. A strategic thinker with collaborative skills is essential to identify alignment opportunities among various teams.

Preferred Qualifications

Ideal candidates will have experience working in nonprofit organizations, particularly in healthcare or mental health settings. Familiarity with managing complex projects and coordinating cross-functional initiatives is highly sought after. The ability to prepare executive-level reports and other materials will be advantageous.

Additionally, reliable high-speed internet is required for remote collaboration and meetings, and candidates should be based in designated U.S. states as specified.

Salary and Benefits

The target salary range for the Executive Program Manager position is between $79,464 and $92,631 annually. The exact starting salary will vary depending on factors such as location and experience, with candidates learning the specifics during the interview process. The organization prides itself on paying competitively, especially within the nonprofit sector, and offers a comprehensive benefits package, which includes:

• Comprehensive medical, dental, and vision options to ensure financial peace of mind.
• Employer-funded HSA contributions.
• Generous paid time off (PTO), sick time, and holidays.
• Twelve weeks of fully paid parental leave after 26 weeks of service.
• Monthly stipends for internet and mental health support.
• A robust retirement package with employer contributions.

Conclusion

The Executive Program Manager role at Crisis Text Line represents a unique opportunity for individuals looking to make a substantial impact in the mental health nonprofit sector. This position not only offers the chance to work closely with executives but places the successful candidate at the center of critical operational initiatives aimed at improving mental health support systems. The organization seeks individuals driven by purpose and eager to impact others positively.

This job offer was originally published on himalayas.app