Marketing Ops & Social Media Manager

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Overview

Darkroom is a dynamic growth marketing firm, renowned for engineering the brands of tomorrow. Founded in 2017, the firm has evolved from a boutique design studio to a leader in the modern marketing landscape, effectively bridging technology, marketing, and advertising. Their innovative approach has driven billions in revenue through various platforms, making it one of the fastest-growing private companies in America, as recognized by Inc. 5000.

Role Description

The position of Marketing Ops & Social Media Manager is essential for maintaining the operational backbone of Darkroom's marketing team. This remote role requires one to work in the EST time zone (9 AM–5 PM EST) and involves a high volume of content production across multiple platforms such as LinkedIn, Instagram, TikTok, and X. This includes responsibilities such as handling project management, managing marketing operations, and engaging communities online to ensure that all content is made available in a timely and efficient manner. The scope of work includes:

Responsibilities

• Marketing Operations & Project Management: Own the marketing calendar, ensuring all content is scheduled and coordinated effectively. Be responsible for ensuring the timely execution of marketing initiatives with all necessary approvals in place.

• Social Media Management & Publishing: Queue and publish content across designated platforms while maintaining a consistent brand voice. Monitor and engage with communities on social channels to maintain a vibrant online presence.

• Newsletter, Podcast & PR Deployment: Manage the distribution of the biweekly email newsletter and coordinate efforts for podcast production and public relations announcements as they arise.

Required Skills

To be successful in this role, candidates should possess 2 to 4 years of experience in marketing operations, social media management, or marketing project management, preferably in a fast-paced agency or brand environment. Specifically:

• Fluency across major social platforms, allowing for effective brand representation.
• Proven project management experience, able to handle complex calendars and timelines involving numerous stakeholders.
• Strong writing and communication skills, enabling effective brand voice adaptation across various platforms.
• Familiarity with tools such as Notion, modern scheduling tools, and a comfort level with AI integration for analytics.
• Highly organized with the ability to remain calm and collected during high volume periods, ensuring deadlines are met.

Bonus Skills

While traditional qualifications are important, experience in ecommerce, DTC, or performance marketing settings is advantageous. Knowledge of email service providers (ESP) like Klaviyo or HubSpot, and experience in managing social presences can significantly enhance a candidate's profile. Experience in content production logistics, as well as familiarity with Figma, are also considered beneficial.

Work Environment

Darkroom prides itself on a remote-first culture while expecting employees near their locations in New York or Lisbon to have some hybrid working periods. Employees benefit from structures like unlimited PTO, parental leave, and the opportunity to grow beyond their core functions by exposing them to a wider range of projects and skills.

Company Culture

Darkroom cultivates an atmosphere of autonomy with accountability, emphasizing performance and creativity while having no tolerance for ego-driven behavior or bureaucratic constraints. The firm's equal opportunity statement ensures that every employee is valued, embracing diversity in all shapes and forms.

Conclusion

In summary, the Marketing Ops & Social Media Manager role at Darkroom represents a unique opportunity for candidates to play a central role in the firm’s marketing efforts while working remotely in an innovative and supportive environment. With a dynamic culture and emphasis on growth, individuals interested in blending marketing operations with creative execution will find this position to be particularly rewarding.

This job offer was originally published on himalayas.app