Offboarding Manager

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Overview of Remofirst

Remofirst is a global payroll and compliance solution provider specifically designed for remote teams. The company emphasizes Freedom of Work, empowering employers to transcend geographical boundaries and enabling employees to explore opportunities freely. They collaborate with a network of Employer of Record (EOR) partners to furnish their services. An Employer of Record (EOR) simplifies the process of international hiring by assuming the formal employment responsibilities, including payroll and compliance, for companies expanding abroad.

Founded in 2021, Remofirst aims to foster a culture of innovation and excellence. The company is fully remote, valuing the abilities and contributions of its diverse workforce. The mission is centered around providing world-class service, and they support clients throughout their global employment journey, working closely with various teams including Sales, Product, and Finance.

Job Title: Offboarding Manager

Remofirst is currently seeking an Offboarding Manager who will play a pivotal role in managing employee offboarding processes for their EOR clients. This role is critical in ensuring a seamless and compliant offboarding experience, critical for maintaining the integrity of the client relationship as well as adhering to local labor laws.

Key Responsibilities

The Offboarding Manager's responsibilities will include:

Offboarding Coordination

• Manage the entire offboarding process for employees across various jurisdictions, ensuring compliance and efficiency.
• Collaborate with clients to gather necessary documentation and facilitate the initiation of offboarding procedures.

Compliance and Documentation

• Ensure all offboarding activities adhere strictly to local labor laws and EOR-specific regulations.
• Prepare and process crucial termination documentation, including final pay calculations, release agreements, and exit letters, while maintaining precise records of offboarded employees.

Communication and Support

• Act as the main point of contact for clients throughout the offboarding process, offering guidance and updates as necessary.
• Engage professionally with departing employees, ensuring they comprehend the offboarding steps and have access to relevant resources.
• Manage sensitive discussions while upholding confidentiality and professionalism.

Payroll and Benefits

• Work closely with payroll teams to guarantee accurate processing of final settlements, unpaid wages, and applicable employee benefits.
• Oversee the deactivation of employee benefits, system access, and other essential entitlements.

Process Improvement

• Identify opportunities to refine and enhance the offboarding process and the overall experience for both clients and employees.
• Stay updated on relevant labor law changes, compliance requirements, and best practices within the EOR industry.

Required Skills

To excel in the role of Offboarding Manager, candidates are expected to possess the following skills:

• Time Management: Capable of structuring workdays efficiently while attending to various responsibilities including client support and meetings across different time zones.

• Attention to Detail: Given the global nature of the role, candidates must ensure compliance in every operating jurisdiction while accurately reflecting client requests.

• Empathy: Excellent interpersonal skills to effectively communicate with clients and employees, enables the handling of sensitive situations tactfully.

• Excellent Communication Skills: Precise English proficiency, both written and verbal, is essential for adapting information relay to diverse audiences most effectively.

• Independence and Collaboration: Ability to work autonomously, yet collaboratively engage with various stakeholders to achieve shared goals.

• Motivation: A strong passion for the mission, embodying the company’s core values of freedom and flexibility in the workplace. Candidates should take initiative in identifying improvement opportunities without being prompted.

Qualifications

To be eligible for the Offboarding Manager role, the following qualifications are necessary:

• Proven experience in employee offboarding, HR operations, or similar roles, ideally within the EOR or global employment industries.
• A robust understanding of global labor laws, termination practices, and compliance requirements.
• Exceptional organizational skills and keen attention to detail.
• A capacity to manage multiple offboarding cases in a fast-paced environment.

Why Work at Remofirst?

Joining Remofirst offers unique benefits to prospective employees:

• Startup Environment: Being part of an early-stage startup provides a unique opportunity for input and influence.
• Growth Opportunity: The chance to experience hyper-growth and help assemble a diverse, talented global team.
• Competitive Compensation: Attractive pay alongside flexible work equipment options.
• Remote Work: A fully remote role, promoting a flexible work culture guided by kindness and respect.
• Culture & Inclusion: An environment that values diversity, fosters cooperation, and encourages ownership and accountability.

This role is well-suited for anyone passionate about supporting a diverse global workforce while ensuring compliance through professional processes. If you meet the criteria, this opportunity at Remofirst could be an excellent fit in your career journey.

This job offer was originally published on remotive.com