Patient Account Representative

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Job Overview

The Patient Account Representative role offers a unique opportunity for individuals seeking to make a difference in the healthcare industry. Working with SSM Health, a company recognized for its commitment to providing exceptional patient care, this position is designed for those who aspire to not only grow professionally, but also contribute to a greater mission. The role is classified as full-time, providing stability and a structured work environment.

Employer Information

SSM Health is dedicated to innovation, diversity, and collaboration in healthcare. Their focus on creating a supportive environment for employees reflects their values and commitment to community service. By joining this organization, employees become part of a dynamic team that actively contributes to the health and well-being of the communities they serve.

Job Responsibilities

In the capacity of a Patient Account Representative, the primary function involves processing patient accounts, which encompasses several key tasks:

• Processing the insurance component of a patient's obligation, ensuring that claims are billed correctly according to third-party payment rules.
• Following up on denied claims by executing appeals and engaging in denial recovery procedures, thereby improving the department’s claim resolution rate.
• Analyzing and resolving credit balances on patient accounts. This includes responding to refund requests from insurance carriers to uphold financial accountability.
• Other miscellaneous duties may be assigned as required by the employer, contributing to the overall department functionality.

Required Qualifications

To be considered for the position, candidates must meet the following qualifications:

• A high school diploma or equivalent education is mandatory.
• Interestingly, the role does not require prior experience; hence, it is suitable for entry-level candidates or those looking to transition into healthcare billing.

Skills Needed

Although prior experience isn’t necessary, the following skills and traits are crucial:

• Attention to Detail: Given the nature of processing claims and analyzing accounts, a high level of accuracy is essential.
• Communication Skills: Since the role involves responding to inquiries and following up on claims, strong verbal and written communication abilities will be beneficial.
• Analytical Skills: Being able to understand and interpret both financial and insurance documents will aid in resolving claims and inquiries efficiently.
• Organizational Skills: Employees must manage multiple accounts and tasks effectively to remain productive.

Salary Information

The position offers a starting pay of $18 per hour. However, it should be noted that compensation may increase based on relevant years of experience and equity for the role. This tiered salary structure allows for growth potential within the organization based on individual performance and commitment.

Work Schedule

The job entails a structured Monday to Friday schedule, with typical working hours spanning from 7:00 AM to 5:00 PM. The last shift will begin by 5:00 PM. This routine provides employees with a predictable work schedule, allowing them to maintain a work-life balance.

Benefits

SSM Health recognizes the importance of work-life balance and offers a comprehensive benefits package, which includes:

• Paid Parental Leave: Team members can benefit from one week of paid parental leave upon the birth or adoption of a child.
• Flexible Payment Options: For eligible hourly team members, this includes instant access to earned, unpaid base pay through DailyPay (fees may apply).
• Upfront Tuition Coverage: Eligible employees can access upfront tuition coverage through the FlexPath Fund, supporting professional development and educational aspirations.
• A commitment to fostering diversity and ensuring the workplace is free from discrimination based on various characteristics, promising equal opportunity.

Remote Work and Location

The role is primarily remote but is specific to candidates residing in certain states, namely Missouri (MO), Illinois (IL), Oklahoma (OK), or Wisconsin (WI). This regional requirement allows the company to comply with local regulations and maintain operational effectiveness. Potential applicants should verify that they reside within one of these states before applying.

Conclusion

In summary, the Patient Account Representative position at SSM Health represents a meaningful chance to enter the healthcare sector while enjoying the benefits of a full-time role. With a supportive work environment, competitive salary, and comprehensive benefits, this position is ideal for candidates eager to make a positive impact while advancing their careers in healthcare finance.

This job offer was originally published on himalayas.app