Related keywords: customer care remote jobcustomer service remote job part timeremote job travel
This page contains product affiliate links.
The position being offered is a Sales Advisor role at Plusnet based in South Yorkshire. This job is designed for individuals who enjoy engaging with customers and have a passion for helping them discover products and services that will enhance their digital lives. The role emphasizes a conversational approach to sales rather than hard selling, making it suitable for those with strong communication skills.
Plusnet is a well-known telecommunications service provider in the UK, offering broadband and phone services. They are recognized for their commitment to customer service and providing flexible working options for their employees.
In this role, you will be responsible for communicating with customers primarily over the phone. Your objective will be to understand their needs and discuss how Plusnet can meet those needs with appropriate products and services. You will receive comprehensive training to build your confidence in discussing the entire range of Plusnet offerings.
To excel in the Sales Advisor role, candidates should possess the following skills:
Excellent Communication: The ability to engage customers in meaningful conversations is crucial. Ideal candidates should be confident talkers who can ask questions effectively to understand customer needs.
Relationship Building: Successful candidates will need to demonstrate strong interpersonal skills and the ability to build rapport over the phone. Life experiences that involve negotiating or relationship-building can be beneficial.
Adaptability: This role requires flexibility as Plusnet recognizes that life is dynamic, and employees may need to adjust their work schedules. Candidates should be adaptable to various situations and customers.
The starting salary for this Sales Advisor role is a competitive £25,087 per annum, along with additional incentives and bonuses based on performance. Benefits offered include:
Online GP Access: Employees will have round-the-clock access to a general practitioner via telephone or video calls for themselves and their immediate family.
Carer’s Leave: Plusnet offers market-leading paid leave for carers, allowing employees to take up to two weeks off to provide care for family or friends who are disabled, ill, or elderly.
Equalized Family Leave: Parents can expect comprehensive maternity, paternity, and adoption leave, ensuring equal benefits for all parents. This includes 18 weeks at full pay and 8 weeks at half pay within the first year of becoming a parent.
EE & BT Discounts: Employees can benefit from significant discounts on products, including broadband and mobile plans, resulting in substantial savings annually.
Career Development: Plusnet places an emphasis on helping employees carve out their own career paths. They are committed to the professional development of their staff.
Season Ticket Travel Loan: Employees will have access to travel loans to cover commuting costs, easing the financial burden of traveling to work.
Volunteering Days: Employees can participate in community service by utilizing days off dedicated to volunteering, allowing them to give back to their communities.
Optional Private Healthcare and Dental Plans: Plusnet offers optional plans to safeguard the health of employees and their families.
Plusnet promotes a vibrant team culture where employees can thrive in a supportive environment. They understand the importance of work-life balance and have policies in place to help employees manage their professional responsibilities alongside personal commitments. The emphasis on tailored training ensures that all team members receive the necessary support to excel and grow within their careers, making it a great place to build a lasting professional relationship.
This role may appeal to a wide variety of candidates, including those with prior experience in sales or customer service, as well as individuals seeking a part-time position that allows for flexibility. The focus on communication, relationship-building, and adaptability makes this job suitable not only for seasoned professionals but also for those pivoting into a new career path. The combination of a competitive salary and comprehensive benefits could make this an attractive option for job seekers looking for stability and growth in the current market.
In summary, the Sales Advisor position at Plusnet represents an excellent opportunity for candidates who are eager to capitalize on their interpersonal skills in a supportive and dynamic environment. With robust salary offerings and a variety of employee benefits, Plusnet stands out as an employer of choice in the telecommunications sector. Consider applying if you believe that you can contribute positively to their customer-centric mission.
This job offer was originally published on jooble.com
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
