Sales Development Representative, San Francisco

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Overview

Cresta is a leading company specializing in enhancing customer experiences through AI technology. They have developed a unified AI platform that incorporates conversational AI agents and offers real-time support for human agents. Cresta focuses on converting everyday conversations into a strategic advantage, assisting major companies like United Airlines, Cox Communications, and Marriott in creating world-class customer interactions. Through their technological innovations, they aim to reshape how businesses engage with customers globally.

Job Position

The position available is for a Sales Development Representative (SDR) based in San Francisco. SDRs play a crucial role within Cresta to enhance their customer base by generating leads through both outbound prospecting and inbound qualification. The successful candidate will be instrumental in building pipelines and executing strategies that drive revenue growth, all while collaborating closely with the sales and marketing teams.

Work Environment

This is a full-time role requiring in-office presence two days a week, specifically on Mondays and Wednesdays. This structure aims to foster team collaboration while allowing flexibility during the rest of the week.

Responsibilities

As an SDR at Cresta, the following responsibilities will be expected:

• Grow the customer list through personalized emails, calls, and creative social media outreach.
• Write effective and compelling messaging designed to engage targeted accounts.
• Collaborate with Sales and Marketing teams to plan and execute outreach campaigns.
• Analyze market research data to devise strategic approaches for increasing awareness and interest.
• Partner with account executives to generate meetings and sales opportunities.
• Prioritize target accounts and contact lists.
• Conduct high-level conversations with executives and ensure a steady flow of qualified leads.
• Achieve monthly quotas for meetings and opportunities generated.
• Assist in drafting sales pitches, presentations, and reference materials.

Required Skills

To qualify for the position, Cresta values the following skills and qualifications:

• A Bachelor’s degree in Business, Marketing, Communications, or a related field.
• A minimum of 1 year of prior sales experience, particularly within the Software or High Tech sector.
• A highly competitive personality with a positive, team-oriented attitude.
• A self-starter with exceptional problem-solving skills, eager to optimize their performance continuously.
• Proficient organizational skills to prioritize tasks effectively.
• Ability to articulate compelling narratives, both in written and verbal form, demonstrating strong business acumen.

Salary and Compensation

Cresta offers competitive compensation for the SDR role. The on-target earnings (OTE) for this position range from $96,000 to $125,000, depending on the candidate's experience and performance. All new hires begin at SDR Level 1 with a starting OTE of $96,000. The company emphasizes performance-driven progression through a structured four-level career path, allowing individuals to ascend and increase their earnings, possibly reaching the upper salary limit within approximately 18 months. The compensation package also includes variable incentives and equity options.

Benefits and Perks

Cresta prides itself on providing a comprehensive benefits package, including:

• Medical, dental, and vision coverage tailored to fit personal and family needs.
• Flexible Paid Time Off (PTO) policies to encourage work-life balance.
• Paid parental leave offered to all new parents.
• A retirement savings plan to aid in future financial planning.
• Support for setting up a productive remote work environment.
• Monthly stipends for wellness and effective communication.
• In-office meal programs and commuter benefits for onsite employees.

Company Culture

The work culture at Cresta emphasizes collaboration, innovation, and personal growth. The organization is rooted in values that prioritize employee well-being while driving technological advancement in the customer experience sphere. With leadership from experts in AI development, including CEO Ping Wu, who has a background at Google, Cresta aims to not only meet business needs but to redefine them through innovative solutions.

Application Process and Security Notice

Cresta has issued a note regarding recruiting impersonations that have become prevalent. Candidates are advised to ensure authenticity by only responding to recruiting communication coming from the @cresta.ai domain. Any outreach from different sources should be treated with skepticism, and potential candidates can verify their communications through the email recruiting@cresta.ai to avoid scams.

Conclusion

Joining Cresta as a Sales Development Representative offers not only the chance to work with cutting-edge technology in customer experience but also a robust foundation for career advancement in a supportive environment. The blend of competitive salary, comprehensive benefits, and a focus on career progression makes this opportunity appealing for motivated sales professionals.

This job offer was originally published on jobicy.com