The job position is for a Technical Account Representative (TAM) 3 at Oracle. This role will be integral in partnering, influencing, and providing support to project and leadership teams. The primary focus is on the development and execution of strategies, utilizing subject matter expertise in Oracle Products, particularly within the Oracle Cloud Infrastructure (OCI), which encompasses Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).
Key Responsibilities
The Technical Account Representative acts as a trusted advisor and liaison between customers, and Oracle's implementation, support, and development teams. The representative's responsibilities include:
Understanding Customer’s business requirements and translating those into systems, applications, or process designs.
Performing fit gap analysis to create a roadmap for transitioning to optimal solutions that fit customer needs.
Managing the communication across various teams to ensure efficient adherence to project lifecycles ranging from discovery to implementation and go-live activities.
Collaborating with management and contributing to strategic planning and goal setting for the department.
Driving customers’ workloads to Oracle Cloud, assisting in developing customer adoption models, and resolving potential blockers.
Engaging various internal and external partners to enhance Oracle Cloud adoption.
Managing complex service solutions in large enterprise environments.
Required Skills
To be considered for this position, candidates should possess a strong set of qualifications and technical skills, which include:
A Bachelor’s degree in computer science or a related field, or equivalent experience.
At least 3 years of experience in the IT industry, particularly with a comprehensive understanding of OCI and one or more cloud product verticals such as HCM, ERP, SCM, Sales Cloud, or EPM.
Expertise in the IaaS, PaaS, and SaaS integration framework and the underlying relational Database technology.
Proven experience in managing full cycle implementations of cloud solutions.
Ability to communicate effectively with both technical and non-technical stakeholders at all levels.
Strong analytical and problem-solving skills, with the ability to quickly comprehend business functionalities and convert them into technical solutions.
Excellent written and verbal communication skills, including familiarity with Microsoft Office Suite (Outlook, Excel, Word, Visio, PowerPoint).
Experience working in a collaborative, remote environment and demonstrated ability to lead teams.
Salary and Benefits
The salary range for this role varies significantly based on experience, with estimates provided as follows:
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Candidates may also be eligible for equity compensation. The benefits package at Oracle is comprehensive, including:
Medical, dental, and vision insurance
Short-term and long-term disability coverage
Life insurance and accidental death & dismemberment coverage
Flexible Spending Accounts for healthcare and dependent care
Paid time off including flexible vacation, sick leave, and parental leave
Employee Stock Purchase Plan and financial planning services
401(k) Savings and Investment Plan with a company match
11 paid holidays and other voluntary benefits such as homeowner and pet insurance
Work Environment
Oracle emphasizes a culture of inclusivity and flexibility, offering opportunities for career growth and work-life balance. The company champions a team-oriented work environment, moral integrity, and advancements through contributions from all employees. Moreover, Oracle is committed to accommodating individuals with disabilities throughout the employment process.
Conclusion
The position of Technical Account Representative (TAM) 3 at Oracle represents an ideal opportunity for candidates looking to leverage technical expertise in cloud technologies, particularly with Oracle’s cloud products. This role not only offers competitive compensation and benefits but also a chance to work in a dynamic, supportive environment that recognizes and rewards employee contributions.
This job offer was originally published on himalayas.app
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