Twilio is revolutionizing the way individuals and businesses communicate, primarily by providing innovative solutions that enable personalized customer experiences. The organization's commitment to remote-first work fosters an inclusive culture where every employee can thrive and contribute, regardless of their location. Twilio strongly advocates for building networks of diverse talents who can leverage their varied experiences to advance the company's global impact.
The position advertised is for an Account Executive within Twilio's Global Sales organization. This critical role focuses on prospecting, solution selling, and closing new business opportunities using Twilio's extensive platform. The Account Executive will act as a strategic partner to various enterprise clients by selling multi-products and ensuring fruitful revenue growth.
The responsibilities for this position include the following:
Acquiring new customers across Twilio's diverse portfolio while managing a quota for the Incremental Account Contract Value (iACV).
Engaging in analytically-driven and consultative sales cycles to foster long-standing partnerships rather than mere transactions.
Establishing and nurturing trusted relationships with clients to help them realize value seamlessly from Twilio’s offerings.
Partnering with teams such as Product Management, Finance, and Marketing to ensure alignment and adequately meet customer needs when crafting contracts.
Managing multiple projects and maintaining performance amid shifting priorities.
Leveraging insights from customer feedback to inform Twilio's product development and functionality.
The ideal candidate for this role will possess a range of qualifications, including but not limited to:
A demonstrated track record of sales performance in the cloud communications and customer data platform market, emphasizing multi-product adoption.
At least 12 years of full-cycle sales experience, including a minimum of 5 years focused on selling highly analytical and technical SaaS or CPaaS solutions.
Capacity for outbound prospecting and executing a comprehensive account relationship strategy to maximize revenue growth.
A solid grasp of consultative technical solution selling to translate complex customer needs into integrated services via SaaS and API solutions.
Strong analytical skills, allowing the candidate to develop data-driven strategies for account growth.
In addition to the required qualifications, the following skills are advantageous:
Comprehensive experience within CPaaS, Data Platforms, or global communications sectors.
Domain knowledge from quantitative industries such as Retail, eCommerce, FinTech, and others.
Experience working with high-tech enterprises in regions such as Southeast Asia and India, enhancing cultural localization considerations in the sales approach.
The role is remote, but the successful candidate will reside in Singapore. Up to 30% travel may be necessary for in-person engagements with clients and other account stakeholders.
Working at Twilio brings a wealth of benefits, including:
Competitive pay and performance incentives.
Generous time off, parental leave, and wellness programs to support work-life balance.
Healthcare coverage and retirement saving plans.
Opportunities for personal development and professional growth.
Twilio encourages employees to engage in community services and support their volunteering efforts, making this role suitable for job seekers interested in meaningful work.
Twilio confirms its commitment to being an equal opportunity employer, ensuring that the hiring process is equitable and non-discriminative. The company values diversity in all its forms, requiring applicants from various backgrounds and experiences to apply.
In summary, the Account Executive role at Twilio represents a unique opportunity for sales professionals with experience in the cloud communications domain to join a dynamic, innovative workplace. Twilio's remote-first approach ensures flexibility while promoting a culture built on collaboration and inclusivity.
This job offer was originally published on jobicy.com
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