The job opening is for a Sales Manager at Community Phone, a company headquartered in San Francisco. This position involves managing a remote team and is ideal for someone passionate about enhancing the sales performance of team members.
Key Responsibilities
The Sales Manager will undertake various important responsibilities, which include:
Coaching Reps: This role emphasizes coaching sales representatives to improve their performance. The manager is expected to run structured one-on-one and small-group coaching sessions, focusing on metrics such as close rate, deal velocity, and conversation quality. The coach is tasked with reviewing calls and deal outcomes to pinpoint behaviors that lead to sales losses.
Diagnosing Performance Gaps: Here, the manager uses a data-driven approach to assess performance across different stages of the sales funnel. They will need to identify issues related to either effort or skill and recommend interventions based on solid metrics.
Managing the Performance Pipeline: This element of the job involves overseeing the performance lifecycle of team members, ensuring there is a methodical approach to coaching, and even replacing low performers as necessary to maintain high standards in the team.
Cultivating a Motivational Culture: The Sales Manager’s role is to foster a culture where representatives feel both challenged and supported. They are expected to promote a customer-first approach and minimize attrition by engaging top performers and supporting those who struggle to meet standards.
Handling Change Effectively: As a part of a startup environment, the manager is responsible for managing continuous changes in operations to maintain focus and drive in the sales team. They act as a liaison, providing feedback to leadership regarding what is working or what needs to change.
Key Competencies
To excel in this position, the Sales Manager must possess several key competencies, including:
Performance Management: Collaborating with management to create transparent performance metrics and maintaining accountability to these numbers is essential.
Team Leadership & Coaching: The ideal candidate should have a proven track record of effectively coaching team members to advance from low performance to high success through targeted actions.
Data-Driven Sales Analysis: Comfort and proficiency with data analysis, including trends and root-cause analysis, are critical. Familiarity with SQL is seen as a strong advantage.
Ideal Candidate Profile
This role is a great match for candidates who:
Enjoy working within dynamic, fast-paced sales environments.
Are committed to the belief that all sales reps can improve with the right support and accountability.
Are comfortable conducting performance-focused coaching sessions as well as analyzing performance metrics.
Conversely, the position may not suit individuals who:
Feel uncomfortable offering performance feedback.
Prefer to engage only with higher-level strategic initiatives and avoid the practical realities of coaching.
Favor a culture that prioritizes everyone ‘doing their best’ rather than a results-driven approach.
Compensation and Benefits
The compensation structure for the Sales Manager position is designed to reward impactful performance:
Base Salary: The base salary ranges from $1,800 to $2,000 per month, contingent on experience and fit for the company.
Performance Bonus: The opportunity to earn up to an additional $1,333 per month based on clear, performance-related goals.
Overall, this position offers an excellent opportunity for a skilled sales leader in a responsive and supportive corporate culture. Anyone interested in applying should consider their own sales coaching experience, data proficiency, and management skills before proceeding with their application with Community Phone.
This job offer summary has been generated using automated technology. While we strive for accuracy, it may not always fully capture the nuances and details of the original job posting. We recommend reviewing the complete job listing before making any decisions or applications.
