Concentrix: Spanish Bilingual Licensed Insurance- Sales Agent, P&C (Remote)

Related keywords: bilingual remote jobspanish remote jobremote job spain

Overview of the Position

Concentrix is hiring a Spanish Bilingual Licensed Insurance Sales Agent for a full-time remote position. This role is centered around providing excellent customer service and facilitating sales in Property and Casualty (P&C) insurance. The hired candidate will engage with customers via inbound and outbound calls and online communication, addressing their inquiries while guiding them on insurance products effectively.

Employer Summary

Concentrix is praised for its commitment to customer experience and has been recognized as one of the "World's Best Workplaces" and for having one of the "Best Company Cultures". It fosters a forward-thinking and inclusive environment that prioritizes the well-being and success of its employees. The employer prides itself on being an equal opportunity employer that promotes diversity and inclusion within the workplace.

Job Responsibilities

As a Spanish Bilingual Licensed Insurance Sales Agent, your role will entail:

• Navigating multiple systems with efficiency.
• Actively listening and asking questions to determine customer needs.
• Advising customers on insurance plan options, coverages, and pricing.
• Processing new or changed enrollments efficiently.
• Ensuring customers receive authentic experiences and satisfaction from service interactions.
• Delivering expert customer experience attentively and professionally.

Required Qualifications

To qualify for this position, candidates must meet several criteria, including:

• Spoken and written fluency in both Spain and English.
• A resident license to sell Property & Casualty insurance.
• At least 1 year of customer service experience and a minimum of 6 months of sales experience.
• Verifiable high school diploma or GED.
• Proficient computer skills and the ability to multitask in a fast-paced environment.
• High-speed internet connectivity and a smartphone.
• Must reside in the United States or possess a valid U.S. address for employment eligibility.

Salary and Benefits

The starting wage for the position ranges from $20 to $22 per hour, ensuring that the compensation meets or exceeds minimum wage standards. Besides a competitive salary, eligible employees are offered various benefits, which include:

• Medical, dental, and vision insurance.
• A 401(k) retirement plan.
• Paid time off and holidays.
• Paid training encompassing both classroom and transition periods.
• Access to a comprehensive employee assistance program (EAP).
• Opportunities for lucrative employee referrals and ongoing professional development programs.

Professional Development Opportunities

Concentrix emphasizes employee advancement, claiming that 80% of current managers and leaders have been promoted from within. The environment encourages personal and professional growth through:

• Free learning programs and leadership development.
• Mentorship programs aimed at fostering connections and aiding career journeys.
• Networking opportunities through various groups, including those focusing on gender, ethnicity, and neurodiversity.
• A focus on health and wellness through various partnerships and initiatives.

Company Culture and Values

The workplace culture at Concentrix is built on the belief of "championing our people", which leads to substantial investments in both technological infrastructure and employee satisfaction. There is a significant emphasis placed on diversity, equity, and inclusion, creating a global community where every employee feels a sense of belonging. Celebrations of workplace culture through events like Customer Service Week and Concentrix Day foster camaraderie among employees.

Application Process

Concentrix is continuously accepting applications for this role, and individuals interested in a remote work opportunity are strongly encouraged to apply. Military veterans are also encouraged to submit their applications. The process values diverse backgrounds and experiences, aligning with the company’s focus on inclusivity.

Overall, this role at Concentrix presents a wonderful opportunity for bilingual candidates with a passion for customer service to grow their careers and contribute to an award-winning organization dedicated to excellence.

This job offer was originally published on weworkremotely.com