Specjalista ds. Sprzedaży i Wsparcia Klienta Digital (K/M)

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Overview

The job opening at METRO/MAKRO is for a Digital Sales and Customer Support Specialist focusing on the HoReCa sector. This position emphasizes promoting modern digital tools crucial for enhancing online sales efficiency.

Role Responsibilities

As a specialist, your primary responsibilities will include:

  • Engaging actively with clients to promote digital solutions aimed at business development within the HoReCa sector. Key areas of focus will include enhancing online sales avenues through websites, booking systems, and e-commerce tools.

  • Initiating and developing new strategies for client engagement by exploring innovative methods to increase sales outreach and effectiveness.

  • Creating and leading sales training projects for internal teams. This includes preparing workshops on commercial presentation for key business partners.

  • Participating in industry fairs and events designed to promote digital tools relevant to the HoReCa sector.

  • Providing post-sales support to clients, guiding them through technical and advisory assistance geared towards implementing digital solutions.

  • Collecting and analyzing market data, which includes studying competitors and customer satisfaction to enhance sales strategies and develop new product features.

  • Involvement in international projects developing innovative digital tools dedicated to sales teams.

  • Participating in the implementation and deployment of a new application for sales representatives.

Required Skills and Qualifications

The ideal candidate should possess:

  • Experience in B2B sales solutions, showcasing a strong background in handling accounts.

  • Proficiency in English, allowing for effective communication in a multilingual work environment.

  • A motivated, independent, and organized nature, with a penchant for finding efficient solutions to challenges.

  • Excellent interpersonal skills, enabling them to connect with people and build strong business relationships.

  • Experience as a team player in dynamic environments, ideally with some background in training others.

  • A keen interest in digitalization or the gastronomy sector, alongside a willingness for continuous professional development.

  • Readiness for business trips to support clients and collaborate with other sales representatives.

  • A valid driver’s license (category B). Experience in international projects is considered an advantage.

Offer & Benefits

The position offers numerous benefits, including:

  • A friendly and informal work atmosphere conducive to creativity and productivity.

  • Employment based on a full-time contract, ensuring job security.

  • Salary that is paid punctually, promoting financial stability.

  • Opportunities for professional development and skill enhancement.

  • Access to a private medical care package and group insurance on preferential terms.

  • Discounts for purchases at MAKRO, encouraging employee savings and satisfaction.

  • Voucher awards throughout the employment period.

  • Sport and recreation cards (Multisport Plus), promoting a healthy work-life balance.

  • Contribution to vacation expenses, making personal time more enjoyable.

  • Employee referral bonuses, rewarding team members for supporting recruitment efforts.

Employment Values

METRO/MAKRO is an innovative company part of the wholesale trading industry, belonging to the larger METRO group. They operate within a global network, meeting the needs of 21 million customers across 21 countries worldwide. Their commitment to providing high-quality products and comprehensive business solutions is foundational to their success. If you possess an entrepreneurial spirit, are open to new challenges, and enjoy continuous learning, METRO/MAKRO is looking for you to join their dynamic team. With an emphasis on innovation, they ensure their team has the tools and environment necessary to thrive.



This job offer was originally published on himalayas.app

METRO/MAKRO

Poland

Sales

Full-time

May 27, 2026

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