Procurement Content Manager

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Overview

AmerisourceBergen is seeking a Procurement Content Manager who plays a pivotal role in their Global Indirect Procurement (GIP) Operations & Governance organization. The role involves managing and governing all procurement content assets, which requires close collaboration with various internal teams such as sourcing, operations, category management, and leadership. The emphasis of the role lies in translating complex procurement processes into clear and consumable content that boosts operational performance. Employees at AmerisourceBergen are united in their commitment to contribute towards a healthier future for people and animals worldwide.

Responsibilities

The primary responsibilities of the Procurement Content Manager include:

• Content Governance and Standards: The manager will be tasked with establishing and maintaining a robust content management strategy, ensuring compliance and consistency across all procurement documents. This includes creating templates, writing guidelines, and visual frameworks that standardize the look and tone of documents.

• Process Visualization and Documentation: The role will also involve creating workflow diagrams and visual guides for Indirect Procurement processes like sourcing, contracting, and purchasing.

• Knowledge Article Creation & SME Collaboration: The manager will collaborate with Subject Matter Experts (SMEs) in gathering, drafting, and validating procurement content. They will be responsible for creating knowledge articles, overseeing localization, and maintaining relevance.

• Learning Content Maintenance: Partnering with the learning and development team is essential to house relevant content within the enterprise learning management system.

• Change Management & Communications Support: This entails working with Operations and Change/Communications teams to craft timely messaging that aligns with internal audience needs.

• Chatbot Content Optimization & Testing: The manager must ensure that procurement content is optimized for AI solutions, validating its effectiveness through periodic chatbot quality testing.

Required Skills

Educational Background

• A Bachelor’s degree in Business, Supply Chain, Communications, Information Science, or a relevant field is required.

Experience

• 3-5 years of experience in procurement operations, process documentation, technical writing, or related roles is essential.
• Previous experience as a knowledge manager or content owner is preferred.
• Familiarity with data management, AI tools, or technology implementations is advantageous.

Skills and Abilities

• Exceptional writing, editing, and communication skills are crucial for simplifying complex information.
• Proficiency with ServiceNow, Microsoft SharePoint, and collaboration tools is needed for effective content management.
• Strong project management skills will help in juggling multiple priorities effectively.

Developing high-quality content across various formats (written, visual, diagrammatic) requires creativity and curiosity, as does demonstrating the ability to work collaboratively across organizations.

Compensation and Benefits

Cencora, operating as part of AmerisourceBergen, offers a competitive compensation package along with a suite of benefits designed to foster a highly inclusive culture and support team members’ well-being. Benefits encompass:

• Healthcare: Medical, dental, and vision coverage.
• Family Support: Includes backup dependent care, adoption assistance, infertility coverage, and family-building support.
• Wellness Resources: Access to behavioral health solutions, paid parental leave, and paid caregiver leave.
• Professional Development: Training programs, mentorship opportunities, and participation in employee resource groups.

Company Culture

At AmerisourceBergen, the commitment to diversity is evident as they provide equal employment opportunities irrespective of race, color, religion, gender identity, or other protected classes. They also ensure a harassment-free environment and compliance with equal opportunity principles in all processes related to recruiting, training, and promotions.

Conclusion

The Procurement Content Manager position at AmerisourceBergen presents a robust opportunity for professionals eager to contribute to procurement strategies and make meaningful impacts. The emphasis on team collaboration, comprehensive benefits, and dedication to employee well-being underscores the company’s commitment to fostering a conducive and inclusive work environment. Ideal candidates will possess a solid educational background, relevant experience, and a unique blend of skills that align with the responsibilities laid out. If you are enthusiastic about joining a team focused on innovation in health and wellness, don’t hesitate to explore this promising position.

This job offer was originally published on himalayas.app